Appointments, Scheduling & Communication
APPOINTMENTS
Patients are seen by scheduled appointment during regular business hours. Please note this is a TCVM specialty practice & not a full service clinic, emergency or walk in service.
Dr. Brown has three branches to her practice and is at this location by appointment only as she is otherwise traveling the valley for housecalls
BUSINESS HOURS
Tues-Fri 11 to 5
Closed Sat, Sun, Mon, Holidays
APPOINTMENT HOURS
Variable based on availability
NEW CLIENTS
ALL NEW CLIENT REQUESTS ARE CONVENIENTLY PROCESSED DIRECTLY THRU THIS SITE VIA ONLINE FORMS
Please submit the REQUIRED new client request form & follow the outlined protocol.
All general inquiry questions are answered directly on this site. If further assistance is needed please submit a Pre-appointment chat request form below.
Note: Dr. Brown is not able to personally respond to general inquiries, offer free consults or respond to requests for interviews or chats prior to scheduling. Pet specific questions beyond the information on this site is considered medical advice & requires an active doctor/client/patient relationship by law i.e. appointment.
NEW CLIENT REQUEST PROTOCOL:
Step 1: Submit new client online request form
Step 2: Submit medical records to records@brownvetservices.com
Step 3: Deposit for approved requests
Step 4: Appointment day/time scheduling details/confirmation email via scheduling@brownvetservices.com
Note: New client form is redirected to main site brownvetservices.com
IMPORTANT: Please respond to emails for best service
ACTIVE CLIENTS & PATIENTS
Active clients/patient appointment requests (please choose one):
-
online appointment request form
-
text 480-648-4401 (Note: this number is for complimentary active client scheduling purposes only)
POST APPOINTMENT COMMUNICATION
For continued support after your pets in person appointment please request TeLeVET Time Remote Support Services. TeLeVET Time Fees apply after initial complimentary appointment follow up. Please submit patient progress & update form within two weeks of appointment date .
Note: online form links are redirected to Dr. Browns main website brownvetservices.com
THANK YOU FOR YOUR REFERRALS!
