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Appointments, Scheduling & Communication

 

APPOINTMENTS

Patients are seen by scheduled appointment during regular business hours. Please note this is a TCVM specialty practice & not a full service clinic, emergency or walk in service.

Dr. Brown has three branches to her practice and is at this location by appointment only as she is otherwise traveling the valley for housecalls

BUSINESS HOURS

Tues-Fri 11 to 5

Closed Sat, Sun, Mon, Holidays

APPOINTMENT HOURS

Variable based on availability

NEW CLIENTS

ALL NEW CLIENT REQUESTS ARE CONVENIENTLY PROCESSED DIRECTLY THRU THIS SITE VIA ONLINE FORMS

Please submit the REQUIRED new client request form & follow the outlined protocol. 

ALL ANSWERS TO GENERAL INQUIRY QUESTIONS ARE PROVIDED ON THIS SITE

If further assistance is needed after reviewing this detailed site please submit a Pre-Appointment chat request form below. 

  • Note: Dr. Brown is not able to personally respond to general inquiries, offer free consults or respond to requests for interviews or chats prior to scheduling. Pet specific questions beyond the information on this site is considered medical advice & requires an active doctor/client/patient relationship by law i.e. appointment.

 

NEW CLIENT REQUEST PROTOCOL:

Step 1:  Submit new client online request form

Step 2: Submit medical records to records@brownvetservices.com 

Step 3: Deposit for approved requests

Step 4: Appointment day/time scheduling details/confirmation email via scheduling@brownvetservices.com

Note: New client form is redirected to main site brownvetservices.com

IMPORTANT: Please respond to emails for best service

ACTIVE CLIENTS & PATIENTS

Active clients/patient appointment requests (please choose one):

  • online appointment request form

  • email scheduling@brownvetservices.com

  • text 480-648-4401 (Note: this number is for complimentary active client scheduling purposes only)

POST APPOINTMENT COMMUNICATION

For continued support after your pets in person appointment please request TeLeVET Time Remote Support Services. TeLeVET Time Fees apply after initial complimentary appointment follow up. Please submit patient progress & update form within two weeks of appointment date .

 

 

Note: online form links are redirected to Dr. Browns main website brownvetservices.com 

THANK YOU FOR YOUR REFERRALS!

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