Welcome New Clients!

Thank you for choosing Soul Puppy!

Please follow the detailed instructions below. Approved new patients are seen on Tues/Wed afternoon/early evening. Please note online forms are redirected to Dr. Browns main housecall site. Please remember to return to soulpuppy.net after form submission. Thank you

WAITLIST IN EFFECT-please expect delays in processing. Thank you for your patience

ONLINE REQUEST FORM

New Client Form

STEP ONE

Please submit the required online new client request form above then immediately go to step two

For disability assistance please let us know how we may best serve you

MEDICAL RECORD RELEASE

Records Email

STEP TWO

Please have your pets medical records & vaccine history emailed directly from veterinary offices

Pet owners must call veterinary offices directly to release & request records be emailed to records@brownvetservices.com. Email attachments from pet owners are not accepted. Requests are held at this step until records received & reviewed for safety purposes. Requests are automatically deactivated after 14 business days of form submission if records not received. Dr. Brown does not accept pets with a history of aggression or in need of sedation for exam. Probationary acceptance considered on a case by case basis.

DEPOSIT FOR APPROVED REQUESTS

Practice Policies

STEP THREE

Approved requests will be emailed instructions on how to submit the required deposit prior to bookng.

Approved requests will have 72 hours to submit the required deposit before being automatically deactivated.

*If your request is not approved a courtesy email will be sent with referral information. Dr. Brown reserves the right to refuse service at her discretion

Unauthorized deposits violates Dr. Browns Zero Tolerance Client Aggressive Behavior and Bulling Policy

APPOINTMENT OFFERINGS

What To Expect

STEP FOUR

Preapproved request with authorized paid deposits will be emailed/texted the first available appointment option(s)

Appointment options are held for 24 hours before being automatically offered to the next patient on the wait list.

Deposits will be deducted from invoice total.

A scheduling date must be chosen within 30 days of deposit submission or the deposit will be forfeited and the request deactivated.

Dr. Brown reserves the right to refuse service at her discretion. Thank you

Hospital Referrals

Hospital Referral Form

THANK YOU FOR YOUR REFERRALS & FOR SUPPORTING LOCAL SMALL BUSINESS

BY APPOINTMENT ONLY*

MONDAY - Closed

TUESDAY- in person appointments

WEDNESDAY-in person appointments

THURSDAY-in person appointments

FRIDAY-Virtual Office Hours

SATURDAY-Closed

SUNDAY-Closed

*Dr. Brown is at this location by appointment only and shares the above schedule with the other branches of her practice: Brown Veterinary Housecalls & Equine Acupuncture TCVM (soul puppy patients are not considered housecall patients and vice versa)

ADDRESS

148 N CENTER ST SUITE E

INSIDE THE SW HERB SHOP & GATHERING PLACE

MESA, AZ 85201

EMAIL*

Scheduling@brownvetservices.com

Records@brownvetservices.com

PHONE*

Recorded info line only-appointments are not made via phone. No messages unless disabled or elderly

480-494-6034

TEXT*

Active patient scheduling/rescheduling/arrival notification only. No general inquiries or medical questions unless prepaid TeLeVET request. Concierge texting plans available for active patients

480-648-4401

*on demand reception staff is not available. New clients please follow detailed instructions on this site. Answers to all general questions are found directly on this site. If additional assistance is needed prior to submitting a new client request form please submit a prospective client inquiry form. Questions beyond the detailed information on this site is considered medical advice & requires an in person appointment to establish a Veterinarian Client Patient Relationship (VCPR) for further discussion and treatment. Dr. Brown reserves the right to refuse service at her discretion. Proud supporter of NOTONEMOREVET and the Veterinary Zero Tolerance Initiative.

Thank you

New Clients

Active Patients

Services